What Ohio families say about Reliance.

Reliance had a coordinator at our kitchen table within 48 hours and a caregiver in the home the same week. Our caregiver Robin has not missed a single morning in eight months.

We bounced between two other agencies before Reliance. They actually listen. My brother has autism and needs the same caregiver every day. Reliance has held that schedule for over a year.

I needed respite to keep my own sanity. Reliance set up four hours twice a week and the caregiver, Denise, has become family. She brings my husband his crossword every morning.

Dad came home from St. Vincent's on a Friday afternoon. Reliance had a caregiver in the house by 6pm. They built a private-pay plan that fit our budget and our schedule. We never felt alone.

We self-direct my brother's SELF waiver and Reliance handles the billing and DODD paperwork so we don't lose our weekends. They sat with our SSA and got it right the first time.

We participant-direct my son's SELF waiver and Reliance fills in the nights and weekends I cannot cover. They never make me feel like I am asking for too much.