Policy
Next Generation MyCare Ohio in 2026: What Lucas County Families Need to Know
The short answer
In 2026 Ohio is replacing the current MyCare Ohio demonstration with Next Generation MyCare. If you are dual-eligible (Medicare and Medicaid) in Lucas County you will likely keep your home-care benefits, but you will get a new plan letter, a new card, and in some cases a new care manager. Read your mail, do not cancel anything, and ask your home-care provider to verify the transition before your old plan ends.
What to remember
- Ohio Department of Medicaid is transitioning MyCare Ohio to the Next Generation managed care platform through 2026.
- Dual-eligible Ohioans (Medicare + Medicaid) will see plan changes. Personal care and waiver services continue.
- If you receive a new card or plan letter, do NOT throw it out. Bring it to your case manager.
What is actually changing
MyCare Ohio has run as a demonstration program since 2014 for people who have both Medicare and Medicaid. Ohio is moving that program into a new structure called Next Generation MyCare, with updated managed-care contracts and a tighter alignment between the Medicare and Medicaid sides of your benefits.
For most Lucas County families that means three concrete things. A new welcome packet from your plan. A new ID card, even if your plan name stays the same. A short window where your care manager may change or transfer to a new team.
Your covered services, including personal care, home health aide hours, adult day, and waiver-funded supports, are not being cut as part of the rollout. The plan still has to authorize medically necessary services under your assessed level of care.
Who this affects in Lucas County
If you are 18 or older, live in Lucas County, and have both Medicare and full Medicaid, you are in scope. That includes most people on the MyCare Ohio Plus waiver and many people who were on PASSPORT before they became dual-eligible.
If you only have Medicare, or only have Medicaid, the Next Generation MyCare changes do not apply to you. PASSPORT stays PASSPORT. Straight Medicare stays straight Medicare.
If you are unsure which bucket you are in, look at the card in your wallet. A card that says Buckeye, Molina, CareSource, or Aetna with MyCare on it is the population we are talking about here.
What to do before your enrollment letter arrives
First, make sure the Ohio Department of Medicaid has your current address. Letters that bounce because someone moved from Old West End to Sylvania are the single biggest reason families miss the transition window.
Second, write down the name and phone number of your current care manager. When the transition happens you want to be able to say I had Maria at Buckeye, who is my care manager now.
Third, ask your home-care agency to put your authorization details in writing. Hours per week, start date, end date, and the service codes. That paperwork makes the new plan honor what you already had on day one.
Fourth, do not cancel anything. Some families panic when they see the word change and call to drop a plan, which creates a coverage gap. Wait for the official letter.
How plan choice works in the new program
Lucas County sits in the northwest region for Next Generation MyCare. You will be assigned to a plan automatically based on your current plan, but you have a window to switch if the auto-assignment does not fit.
If your doctor at ProMedica or Mercy Health is in-network with a specific plan, that is usually the biggest reason to pick one plan over another. Ask the front desk at your primary-care office which Next Generation MyCare plans they take before you make a switch.
Home-care agencies are usually contracted with all of the plans operating in our region. We accept every Next Generation MyCare plan that serves Lucas County, so changing plans does not mean changing caregivers.
What we tell Lucas County families
We tell people to treat the rollout as paperwork, not a change in care. The Ohio Department of Medicaid built the transition specifically to avoid service gaps for older and disabled adults living at home. If anyone at the new plan tells you they have to re-assess you before authorizing care, push back and ask for a continuity-of-care extension. You are entitled to keep your current services while the new assessment is in process.
If something does not come through cleanly, call the Ohio Senior Health Insurance Information Program (OSHIIP) for free help. They handle Medicare and dual-eligible questions and they know this rollout inside out.
What is changing in Lucas County
The Next Generation managed care program is Ohio's unified platform for Medicaid managed care. MyCare Ohio enrollees in Lucas County are being aligned with the new contract structure through 2026.
What stays the same: PASSPORT and Ohio Home Care services continue. Your case manager relationship continues. Your authorized hours continue.
What may change: the plan name on the card, the customer service phone number, the prior-authorization process for some services, and the network of doctors and pharmacies. Always check before you fill a new prescription.
Frequently asked
Will my home-care hours change?
Not as part of the rollout. Your hours are tied to your assessed level of care, not to the plan structure. If your new plan tries to reduce hours, that is a separate authorization decision and you have appeal rights.
Do I have to do anything before the letter arrives?
Confirm your address with Ohio Medicaid and write down your current care manager. Those two steps prevent 90% of the headaches we see during transitions.
Can I keep my Reliance caregivers?
Yes, as long as your new plan is one we are contracted with. We are contracted with every Next Generation MyCare plan serving Lucas County.
What if I miss the enrollment window?
You will be auto-assigned to a plan. You can still switch plans during the open enrollment period after the rollout. We can help you compare options.
Does this affect PASSPORT?
No. PASSPORT is a separate DODD waiver for adults 60 and older. If you are on PASSPORT only, nothing changes for you.
Who do I call if I get a letter I do not understand?
Call us first if you are a current client. Otherwise call OSHIIP at 1-800-686-1578 for free, unbiased help with Medicare and dual-eligible benefits in Ohio.
Do I have to do anything during the transition?
Read every letter from Ohio Medicaid carefully. If a plan-choice deadline is in the letter, respond by that date. If you do nothing, you will be auto-assigned to a plan, which may not be your preferred one.
Sources we cite
Cite this page
Reliance Care coordinator team. (2026). Next Generation MyCare Ohio in 2026: What Lucas County Families Need to Know. Reliance Care Solutions. https://www.reliancecaresolutions.com/resources/news/next-generation-mycare-ohio-2026-lucas-county
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